Privacy Policy
At Narraweena Smiles, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1. Information We Collect
We may collect personal information from you when you interact with our website or use our services, including:
- Your name, date of birth, and contact details such as telephone number.
- Health information relevant to dental treatment, including medical history, allergies, and treatment records.
- Payment information where applicable.
- Any other information you provide to us directly or through our website forms.
2. How We Collect Information
- Directly from you through forms, appointments, phone calls, or other communications.
- Through your use of our website, such as cookies or tracking technologies (please refer to our Cookie Policy if applicable).
3. Use of Your Information
We use your personal information to:
- Provide dental and related healthcare services.
- Communicate with you about appointments, treatment options, and feedback requests.
- Manage payments and billing.
- Comply with legal and regulatory obligations.
- Improve our services and website functionality.
4. Disclosure of Your Information
We may disclose your personal information to:
- Other healthcare providers involved in your care.
- Specialists or emergency services as necessary.
- Third-party service providers who assist with our business operations, subject to confidentiality agreements.
- As required or permitted by law.
5. Storage and Security
Your personal information is stored securely in physical and electronic form with appropriate safeguards to protect against unauthorised access, use, or disclosure.
6. Access and Correction
You have the right to access and request correction of your personal information held by us. Please contact us at the details below to make a request.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Narraweena Smiles
Phone: (02) 8396 6526
Address: Shop 2, 72 May Road, Narraweena NSW 2099, Australia
8. Changes to this Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date.